Terms and Conditions

1. General

These terms of sale (“Supply Terms”) apply to products purchased via https://annava.in/ (“online shop” or “Website”) which is a website managed by Annava (“Company” or “We” or “Us”) having its address at A wing, Shop no. 27, Green Fields, Jogeshwari Vikhroli Link Road, Andheri East, Mumbai 400 093

Under these Supply Terms, the users of the website will be referred to as (“You” or “Your” or “Yourself” or “User” or “Customer” or “Customers”). Please read the terms of sale carefully before purchasing any products on the Website.

Any purchase made by you through the website shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the above, you shall also be bound by usage instructions, care instructions, warranty and returns information specified on each product page.

If you do not agree with the supply terms, please do not access the website for any purchase.

2. Business

The Website is a platform that facilitates the online sale of products (“Product” or “Products”) manufactured, traded, or imported by Annava, to end users, via its regional distributors (“Distributor” or “Distributors”).

Annava has the right to change or discontinue any Product at any time, without prior notice. Annava may add or modify the procedures, modes, processes or conditions of purchase at any time.

Annava shall not be liable to you or to any third party for any modification, suspension or discontinuance of any Product or any aspect/feature/finish of the Products.

3. Products

Annava shall not be liable to you or to any third party for any modification, suspension or discontinuance of any Product or any aspect/feature/finish of the Products.

4.  Pricing and Availability

The pricing information related to the Product shall be disclosed to you when you purchase.

Prices and availability are subject to change without notice or any consequential liability to you. While Annava strives to provide accurate information relating to Products including pricing information, typographical and other errors may occur.

In the event that a Product or service is listed at an incorrect price or with incorrect information due to an error, Annava may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Annava will have the right to modify the price of the Product and contact you for further instructions via the email address that you provided at the time of registration, or cancel the order and notify you of such cancellation.

If Annava cancels the order after the payment has been processed, the said amount will be remitted to your account from which the payment was made.

5. Credit Cards / Debit Cards

In case you choose to pay by Credit Card or Debit Card, you will be required to provide the credit or debit card details to the approved payment gateways while making the payment.

In this regard, you agree to provide correct and accurate credit / debit card details to the approved payment gateways to complete that purchase of Products on the Website. You shall not use any credit / debit card that is not lawfully owned by you.

The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, government regulations or court orders.

You will be solely responsible for the security and confidentiality of your credit / debit card information. Annava expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit / debit card.

6. Warranty / DamageS

There is no warranty on the product due to the nature of the products.

7. Indemnification of Limitation of Liability

You agree to indemnify, defend and hold harmless Annava from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Annava that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Supply Terms applicable to the purchase of Products

In no event shall Annava, its officers, directors, employees, partners or vendors be liable to You, the Distributor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Annava has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Not withstanding anything to contrary, Annava entire liability to you under the Supply Terms or otherwise shall be not more than the price paid by you for Product that you ordered.

8. Governing Law

These Supply Terms and the relationship between you and Annava shall be governed in accordance with the laws of India without reference to conflict of laws principles. All claims, differences and disputes arising under or in connection with or in relation to the Supply Terms or any transactions entered on or through the Website or the relationship between you and Annava shall be subject to the exclusive jurisdiction of the courts at Mumbai and you hereby accede to and accept the jurisdiction of such courts.

9. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

10. THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

11.CONTACT INFORMATION

For any enquiries and support
Call or WhatsApp us at +91 9152205633 (10 AM – 7 PM IST)
Email us at info@annava.in